Privacy Policy
Effective date: September 27, 2026
This Privacy Policy explains how Kravix Co. (“Kravix Co.,” “we,” “us,” or “our”), 1463 E Newport Rd, Lititz, PA 17543, collects, uses, and protects your information when you visit kravixco.com or contact us.
Information We Collect
- Information you give us: your name, phone number, email address, property address, and project details when you fill out a form, call, text, email, or book an appointment.
- Information collected automatically: basic usage data such as pages visited, device and browser type, and general location, collected through cookies and analytics tools.
- Communications: records of calls, texts, and emails with us, which help us respond to your inquiry and manage your project.
How We Use Your Information
- To respond to your inquiry and schedule consultations and site visits
- To prepare estimates and manage your project
- To send appointment reminders, project updates, and follow-up messages by phone, text, or email
- To ask for feedback or a review after your project
- To improve our website and understand how visitors find us
Text Messaging and Mobile Information
If you agree to receive text messages from us, we use your mobile number only to communicate with you about your inquiry, appointments, estimates, projects, and our services. See the text messaging terms in our Terms of Use. Reply STOP at any time to opt out.
We do not sell, rent, or share your mobile phone number or text messaging consent with third parties or affiliates for their marketing purposes. Mobile information may be shared only with service providers that help us send messages on our behalf, and they may not use it for any other purpose.
How We Share Information
We do not sell your personal information. We share it only as needed to run our business, with:
- Service providers that support our website, customer relationship management, scheduling, phone, text messaging, email, and project management
- Subcontractors and suppliers working on your project, limited to what they need to do the work
- Authorities when required by law or to protect our rights
Cookies and Analytics
We use cookies and similar tools, such as Google Analytics and advertising measurement tools, to understand how visitors use the Site and how they found us. You can block or delete cookies in your browser settings; some parts of the Site may not work as well without them.
Data Retention and Security
We keep your information only as long as needed for the purposes above, including our records of completed projects, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure.
Your Choices
- Reply STOP to any text message to stop texts.
- Use the unsubscribe link in any marketing email to stop those emails.
- Contact us to review, correct, or delete the information we hold about you.
Children’s Privacy
The Site is not intended for children under 13, and we do not knowingly collect their information.
Changes to This Policy
We may update this policy from time to time. The effective date above shows when it was last updated.
Contact Us
Kravix Co.
1463 E Newport Rd, Lititz, PA 17543
Phone: 717-910-3413
Email: Dravenrdz@kravixco.com